Privacy Policy

Movere LLC  |  Effective Date: January 1, 2026  |  Last Updated: May 2026

Table of Contents

1. Introduction

Movere LLC ("Company," "we," "us," or "our") is a specialized freight carrier headquartered in Phoenix, Arizona, providing dedicated transportation services to the healthcare and aviation industries. We operate under USDOT Number ____________ and Motor Carrier Number MC-____________, and we serve clients throughout Arizona, California, and beyond.

This Privacy Policy ("Policy") describes how Movere LLC collects, uses, maintains, protects, and discloses information obtained from individuals and organizations who interact with our company. This includes visitors to our website, prospective clients, current freight service clients, business partners, and any other individuals whose personal information we may process in the course of our operations.

By accessing our website or engaging our freight services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Our Commitment: Movere LLC is deeply committed to protecting the privacy and security of the information entrusted to us. Because we operate in the healthcare and aviation sectors — industries subject to rigorous federal regulatory oversight — we treat data protection not merely as a legal obligation, but as a foundational component of the professional services we deliver.

This Policy applies to:

• All visitors to the Movere LLC website and any associated digital properties;
• Individuals and organizations that engage Movere LLC for freight carrier services;
• Healthcare providers, hospitals, laboratories, and other covered entities for which Movere LLC may transport protected health information (PHI);
• Aviation companies, suppliers, and MRO (Maintenance, Repair, and Overhaul) clients whose cargo we handle;
• Any other party whose personal or business information is collected or processed in connection with Movere LLC's business operations.

2. Information We Collect

Movere LLC collects information in several ways and from multiple sources in order to deliver our freight services, maintain regulatory compliance, and improve the overall client experience.

2.1 Personal Identification Information

• Full legal name and job title;
• Business or organization name;
• Mailing address, billing address, and physical location addresses;
• Email address(es) and telephone number(s);
• Billing and payment information (processed through secure, compliant payment systems);
• Government-issued identification numbers where required for regulatory purposes;
• Signature and authorization records.

2.2 Shipment and Business Information

• Pickup and delivery addresses, including names of facility contacts;
• Description and nature of cargo (including regulated items such as medical devices, pharmaceuticals, biological specimens, or aviation parts);
• Weight, dimensions, handling requirements, and special instructions;
• Chain-of-custody records, delivery confirmations, and proof-of-delivery documentation;
• Temperature, time-sensitivity, and condition-monitoring data where applicable;
• Client account numbers, contract reference numbers, and purchase order information;
• Insurance declarations and cargo valuation information.

2.3 Automatically Collected Data

• Internet Protocol (IP) address and approximate geographic location derived therefrom;
• Browser type, version, and operating system;
• Referring URL and the pages you visit on our site;
• Date and time of your visit and session duration;
• Device type and screen resolution;
• Cookies and similar tracking technologies (see Section 6 for details).

2.4 Information from Third Parties

• Referrals from existing clients, business partners, or logistics networks;
• Information provided by partner logistics platforms, freight brokerage systems, or electronic data interchange (EDI) systems;
• Credit and business verification services used for account establishment;
• Regulatory databases maintained by the U.S. Department of Transportation (DOT), Federal Aviation Administration (FAA), Transportation Security Administration (TSA), or other government agencies.

3. How We Use Your Information

Movere LLC uses the information we collect strictly for legitimate business and legal purposes.

3.1 Freight Operations and Service Delivery

We use your information to process and fulfill shipment orders, coordinate scheduling and dispatch, provide real-time tracking and delivery status updates, generate proof-of-delivery documentation, and maintain accurate chain-of-custody records throughout the transport lifecycle.

3.2 Billing and Invoicing

We use contact and payment information to generate invoices, process payments, resolve billing disputes, manage accounts receivable, and maintain financial records as required by law and sound accounting practices.

3.3 Customer Communication and Support

We use your contact information to respond to inquiries, provide service updates and notifications, address complaints or concerns, and communicate any changes to service terms, routes, or delivery schedules that may affect your shipments.

3.4 Regulatory Compliance

Movere LLC operates in heavily regulated industries and uses your information as necessary to comply with applicable laws and regulations, including:

• HIPAA — for shipments involving Protected Health Information;
• DOT Regulations (49 CFR) — for motor carrier operations and vehicle compliance;
• FAA Regulations — for aviation cargo handling and airside transport requirements;
• TSA Requirements — for transportation security mandates applicable to cargo carriers;
• OSHA Standards — for workplace safety and hazardous materials handling.

3.5 Chain-of-Custody Documentation

For healthcare and aviation clients, we maintain detailed chain-of-custody records that document every transfer, handling event, and condition log associated with a shipment.

3.6 Website Analytics and Improvement

We use automatically collected data to analyze website traffic patterns, improve site performance and usability, and enhance the overall user experience.

3.7 Marketing Communications

With your consent, we may use your contact information to send you information about Movere LLC's services, industry news, and promotional offers. You may opt out of marketing communications at any time by contacting Customer Support or following the unsubscribe instructions in any marketing email.

3.8 Fraud Prevention and Security

We use information to detect, investigate, and prevent fraudulent transactions, unauthorized access, cargo theft, identity fraud, and other security incidents.

4. HIPAA Notice — Healthcare Shipments

Important: This section applies specifically to clients in the healthcare sector for whom Movere LLC may handle, transport, or otherwise process Protected Health Information (PHI) as defined under HIPAA.

4.1 Movere LLC as a Business Associate

When Movere LLC provides freight and logistics services to Covered Entities (hospitals, clinics, laboratories, and healthcare providers), Movere LLC may function as a Business Associate as defined under 45 CFR § 160.103, and agrees to comply with all applicable requirements of the HIPAA Privacy Rule and Security Rule, as well as the HITECH Act.

4.2 Business Associate Agreement

Prior to handling any shipment that may involve Protected Health Information, Movere LLC requires the execution of a written Business Associate Agreement (BAA). Healthcare clients who have not yet executed a BAA should contact us immediately at Customer Support.

4.3 PHI Safeguards

• Administrative Safeguards: Designation of a Privacy Officer, workforce training on HIPAA requirements, documented policies and procedures, and regular risk assessments;
• Physical Safeguards: Controlled access to vehicles and facilities handling medical shipments, locked cargo compartments, and chain-of-custody documentation;
• Technical Safeguards: Encrypted communication for any electronic transmission of PHI-related records, access controls on internal systems, and audit logging.

4.4 Limits on PHI Disclosure

Movere LLC will not use or disclose PHI in any manner that would violate the requirements of HIPAA or the applicable BAA. Movere LLC does not use PHI for marketing purposes under any circumstances.

4.5 Breach Notification

In the event of a discovered breach of unsecured PHI, Movere LLC will notify the applicable Covered Entity without unreasonable delay and in no case later than sixty (60) calendar days after discovery of the breach, in accordance with 45 CFR § 164.410.

5. How We Share Your Information

We Do Not Sell Your Personal Information. Movere LLC does not sell, rent, lease, or otherwise trade personal information to third parties for monetary or other valuable consideration.

5.1 Service Providers

We may share information with carefully selected third-party service providers who assist us in operating our business. All such service providers are bound by written confidentiality agreements and are prohibited from using your information for any purpose other than providing contracted services to Movere LLC.

5.2 Regulatory Authorities and Law Enforcement

We may disclose information to government agencies, regulatory bodies, or law enforcement authorities when required by law, including disclosures to the DOT, FMCSA, FAA, TSA, and HHS.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, personal information held by Movere LLC may be transferred to the successor entity. Any successor will be required to honor the commitments made in this Privacy Policy.

5.4 With Your Explicit Written Consent

We may share your information with third parties not described above only when we have obtained your explicit, written consent prior to such sharing.

5.5 Protection of Rights and Safety

We may disclose information when necessary to protect the legal rights, property, or safety of Movere LLC, its employees, clients, or the public; or to prevent or investigate a possible crime, fraud, or cargo theft.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site.

6.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide information to website operators.

6.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous data.
• Preference Cookies: Allow our website to remember your choices and preferences.

6.3 Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users interact with our website. You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.

6.4 How to Disable Cookies

You may configure your web browser to refuse all cookies, accept only certain cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain areas of our website.

7. California Residents — CCPA Rights

If you are a resident of the State of California, you are entitled to specific privacy rights under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA).

7.1 Right to Know

You have the right to request that Movere LLC disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, and the categories of third parties with whom we share it.

7.2 Right to Delete

You have the right to request that Movere LLC delete personal information we have collected from you, subject to certain exceptions required by law or legitimate business necessity.

7.3 Right to Opt-Out of Sale of Personal Information

Movere LLC does not sell personal information. Because we do not engage in the sale of personal information as defined under the CCPA, there is no need to submit an opt-out request.

7.4 Right to Correct Inaccurate Information

You have the right to request that Movere LLC correct inaccurate personal information we maintain about you.

7.5 Right to Non-Discrimination

Movere LLC will not discriminate against you for exercising any of your CCPA rights.

7.6 How to Submit a CCPA Request

• Email: Customer Support (include "CCPA Privacy Request" in the subject line)
• Phone: 602-449-1310

We will acknowledge receipt of your request within ten (10) business days and respond within forty-five (45) calendar days.

8. Other State Privacy Rights

In addition to California, a growing number of U.S. states have enacted comprehensive consumer data privacy laws. If you reside in Colorado, Connecticut, Virginia, Texas, Florida, Montana, Oregon, Iowa, Indiana, Tennessee, or another state with applicable privacy legislation, you may have rights similar to those described in Section 7, including the right to access, correct, delete, and port your personal data, and the right to opt out of targeted advertising and profiling.

To submit a privacy request under your applicable state law, please contact us using the methods described in Section 7.6. We will respond to all verifiable consumer requests within forty-five (45) days, with the option to extend by an additional forty-five (45) days where permitted by law.

9. Data Retention

9.1 Retention Periods

Movere LLC retains personal information and shipment records for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with our legal obligations. In general:

• Active client records are retained for the duration of the service relationship plus seven (7) years;
• DOT and FMCSA regulated records are retained for the periods specified by federal regulation;
• HIPAA-related records and Business Associate Agreements are retained for a minimum of six (6) years from the date of creation;
• Website analytics data is retained for up to twenty-four (24) months.

9.2 Requesting Deletion

You may request deletion of your personal information by submitting a written request to Customer Support. We will evaluate your request and, where no legal obligation requires retention, delete or de-identify your information in a timely manner.

9.3 Legal Exceptions to Deletion

• Compliance with a federal, state, or local law, regulation, or legal process;
• Legally required business records under DOT, FMCSA, FAA, or HIPAA requirements;
• Detection, prevention, or investigation of security incidents, fraud, or illegal activity;
• Exercise or defense of legal claims, including those arising from contractual disputes or cargo liability.

10. Data Security

Movere LLC has implemented a comprehensive set of administrative, physical, and technical safeguards designed to protect the personal information and business data we collect and maintain against unauthorized access, disclosure, alteration, or destruction.

10.1 Technical Safeguards

• Encryption: All data transmitted between your browser and our website is encrypted using SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal and shipment data is restricted on a need-to-know basis with multi-factor authentication where applicable.
• Audit Logging: We maintain logs of access to systems containing personal and PHI-adjacent data, reviewed periodically for anomalous activity.

10.2 Administrative Safeguards

• Employee Training: All personnel who handle personal information are required to complete privacy and security training at onboarding and periodically thereafter.
• Policies and Procedures: We maintain documented data privacy and security policies that are reviewed and updated regularly.
• Vendor Management: Third-party service providers are evaluated for security practices and are contractually required to maintain appropriate safeguards.

10.3 Physical Safeguards

• Physical access to Movere LLC facilities, vehicles, and cargo areas is controlled and monitored;
• Paper records containing personal or sensitive information are stored securely and disposed of through certified destruction processes;
• Vehicles transporting sensitive cargo are equipped with appropriate security features.

10.4 Incident Response and Breach Notification

In the event of a confirmed data security incident, Movere LLC will follow its documented incident response procedures and notify affected individuals in accordance with applicable state and federal breach notification laws, including HIPAA's Breach Notification Rule (45 CFR §§ 164.400–164.414).

10.5 Limitation of Liability

While Movere LLC employs commercially reasonable security measures, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. By using our website or engaging our services, you acknowledge and accept this inherent risk.

11. Children's Privacy

Movere LLC's website and services are designed for and directed exclusively toward businesses, professionals, and adults operating in the healthcare and aviation freight industries. Our website is not directed at children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13.

We comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child may have provided personal information to Movere LLC, please contact us immediately at Customer Support or call 602-449-1310.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, partner portals, or external resources for your convenience or informational purposes. These third-party sites are not operated by Movere LLC and are not subject to this Privacy Policy. Movere LLC has no control over the content, privacy practices, or data collection activities of any third-party website.

We strongly encourage you to review the privacy policy and terms of use of any third-party website you visit through a link on our site before providing any personal information. Movere LLC assumes no responsibility or liability for the privacy practices, content, or data handling of any third-party website or service.

13. International Users

Movere LLC's website is operated from the United States, and our primary service territory is within the United States. This Privacy Policy is intended to comply with U.S. federal and state privacy laws. If you are accessing our website or services from outside the United States, please be aware that your information will be transferred to, processed, and stored in the United States.

Notice for EU/EEA Visitors (GDPR): If you are located in the European Union or European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR). EU visitors with questions about how their data is handled may contact us at Customer Support.

By using our website or providing information in connection with our services, users outside the United States consent to the transfer and processing of their information in the United States in accordance with this Privacy Policy.

14. Changes to This Privacy Policy

Movere LLC reserves the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our business practices, applicable laws, regulatory requirements, or the services we offer. Any changes to this Policy will be effective as of the updated "Last Updated" date displayed at the top of this document.

When we make material changes to this Privacy Policy, we will take reasonable steps to notify affected parties, which may include posting a prominent notice on our website or sending an email notification to clients of record.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

15. Contact Us — Privacy Officer

Movere LLC is committed to addressing privacy-related questions, concerns, and requests in a timely and professional manner. If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a potential privacy concern, please contact our Privacy Officer:

16. Legal Disclaimer

This Privacy Policy is provided for informational purposes and constitutes a legally binding agreement between you and Movere LLC governing the collection, use, and protection of your personal information. Nothing in this Privacy Policy shall be construed as creating a partnership, joint venture, employment, or agency relationship between you and Movere LLC.

Movere LLC makes no representations or warranties, express or implied, regarding the completeness, accuracy, or applicability of this Privacy Policy beyond the jurisdictions in which Movere LLC operates. The provisions of this Privacy Policy are severable; if any provision is found to be unenforceable or invalid, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of laws principles. Any dispute arising out of or relating to this Privacy Policy shall be resolved in the state or federal courts located in Maricopa County, Arizona.

© 2026 Movere LLC. All Rights Reserved.  |  Phoenix, Arizona  |  Specialized Freight Carrier